rebuilding-trust-in-senior-living

Episode 101

Special Guest: Steve Fecske

Rebuilding Trust in Senior Living Through Transparency and Direct Access

In this episode, Jerry Vinci speaks with Steve Fecske, founder of Your Senior Team, about how industry fragmentation, rising lead costs, and referral mismatches are impacting families and senior living communities. They explore how greater transparency, verified information, and more direct access can improve decision-making and rebuild trust across the senior living journey.

 

Key takeaways:

Industry fragmentation and the need for centralized information. The role of technology in building trust and verifying credentials. Innovative referral and affiliate networks in senior care. Challenges in reaching senior industry executives and gatekeepers. The importance of transparency and education for families.

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