Summary
In Episode 27 of From Leads to Leases, CCR Growth CEO Jerry Vinci gets talking about the latest trends in senior living technology and the importance of strategic IT planning with Steven VanderVelde, the Director of Senior Living Partnerships at Provinet Solutions. Steven highlights the challenges faced by the senior living industry, such as technical debt and disparate tech investment, and emphasizes the need for communities to embrace technology to meet the expectations of new seniors. He also explores the role of artificial intelligence (AI) and robotic process automation in senior living and the importance of a human-centered approach to technology. Senior living providers can enhance their technology infrastructure by investing in meaningful technology that aligns with their strategic plan. Collaboration and networking with innovative providers at industry conferences can provide valuable insights and mentorship. It is important to stay updated with technology trends and invest in cybersecurity measures to protect against cybercrime.
Takeaways
- The senior living industry needs to embrace technology to meet the expectations of new seniors.
- Technical debt and disparate tech investment are major challenges in the industry.
- Artificial intelligence (AI) and robotic process automation have the potential to improve efficiency and enhance the resident experience.
- A human-centered approach to technology is crucial for success in senior living.
- IT strategic planning and EHR consulting can help communities optimize their technology infrastructure and make data-driven decisions. Invest in technology that aligns with the strategic plan
- Collaborate and network with innovative providers at industry conferences
- Stay updated with technology trends
- Invest in cybersecurity measures to protect against cybercrime
- Provenet offers services for disaster recovery planning, infrastructure investment, and cybersecurity