Engaging Residents with Heart: Inside Senior Living Activities with Alex Atiyeh

Engaging Residents with Heart: Inside Senior Living Activities with Alex Atiyeh

Full service senior living marketing agency podcast
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Summary

In this episode, Jerry Vinci speaks with Alex Atiyeh, an activities and volunteer coordinator at Sunrise Senior Living. They discuss Alex’s journey into the senior living industry, the importance of building trust with residents, and the role of music and activities in enhancing resident well-being. Alex shares insights on the challenges of maintaining high-quality engagement, the impact of transparency, and the significance of stability in senior living careers. He also offers advice for young professionals considering a career in this field, emphasizing the need for empathy and dedication.

Activities programs are a core part of what makes a #seniorlivingcommunity tick. They’re key to encouraging meaningful engagement that’ll ultimately enrich the lives of residents. In episode 44, Jerry talks to activities coordinator Alex Atiyeh about the importance of building trust with residents, and the role of music and activities in enhancing resident well-being. Get some invaluable insights into activities coordination from someone on the ground. Tune in to #fromleadstoleases wherever you get your podcasts. Out now!

Takeaways

  • Alex transitioned from a dining server to an activities coordinator.
  • Building trust with residents is crucial, especially for younger staff.
  • Music plays a significant role in enhancing residents’ well-being.
  • Engagement opportunities are key selling points for families considering senior living.
  • High-quality engagement can significantly impact resident retention rates.
  • Transparency is important, even when delivering difficult news.
  • Self-advocacy and setting boundaries are essential to avoid burnout.
  • Activities should cater to the diverse interests of residents.
  • Empathy is vital in the senior living industry.
  • Creating a welcoming environment can greatly improve residents’ quality of life

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