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Navigating the Journey to Success in Senior Living
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WELCOME
Welcome to From Leads to Leases: A CCR Growth Podcast
Unlocking Insights, Empowering Growth in Senior Living
Innovators in Senior Living
Discover Expert Strategies and Insights for Senior Living Success.
Join our CEO and founder on From Leads to Leases: A CCR Growth Podcast as he explores the dynamic world of senior living, uncovering insights, trends, and innovations shaping the industry today.
Whether you’re a seasoned professional or a passionate advocate, we invite you to share your expertise and stories with our audience.
Latest Episodes
In this episode, Jerry Vinci discusses the importance of inbound marketing in the senior living industry. He highlights the limitations of traditional marketing methods like billboards and postcards and explains why inbound marketing is more effective. Jerry explains that inbound marketing focuses on genuine connection, tailored experiences, storytelling, and becoming a lighthouse in a sea of options. He then outlines the components of a comprehensive inbound marketing strategy, including content creation, website optimization, social media engagement, and email marketing. Jerry concludes by sharing the benefits of inbound marketing, such as higher ROI, increased lead generation, improved conversion rates, and higher customer retention.
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In this conversation, Jerry Vinci interviews Paige Hoffman, a trailblazer in sustainability within the senior living sector. They discuss the importance of integrating sustainability practices in senior living communities and the role of technology in enhancing sustainability efforts. They also touch on the challenges and trends in the industry and provide advice for senior living providers looking to enhance their sustainability programs.
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This episode explores the debate between aging at home and choosing a Continuing Care Retirement Community (CCRC). The financial implications of selling a home, particularly in states with high capital gains taxes, can make staying at home more appealing. However, CCRCs offer benefits such as safety, socialization, and support systems that can enhance quality of life. CCRCs provide a sense of community and connection, engagement and activity, support systems, independence within the community, intergenerational interaction, and a sense of belonging. To win over more seniors, CCRCs must craft a compelling narrative that emphasizes these advantages and addresses emotional and practical concerns.
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Customer Lifetime Value (CLV) is the total impact, both financial and communal, a resident has throughout their stay in a senior living community. CLV varies across different types of senior living communities, such as independent living, assisted living, memory care, and CCRCs. Independent living residents have a lower turnover rate and a longer average stay, resulting in a CLV range of $180K to $480K. Assisted living residents have a shorter length of stay but higher fees, with a CLV range of $84K to $252K. Memory care residents require specialized care, leading to a CLV range of $85K to $242K. CCRCs offer a full spectrum of care and have the highest CLV, averaging over $500K...
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In this conversation, Keely Raff and Jerry Vinci discuss the power of niche marketing in the senior living industry. They explore the shift from a health-centric to a life-centric approach and the importance of understanding the whole person and their lifestyle. Keely shares examples of successful niche marketing strategies, such as targeting specific professions or interests, partnering with local organizations, and offering tailored amenities and services. They also emphasize the need for data analysis and measurement to determine the effectiveness of niche marketing efforts. In this conversation, Keely and Jerry discuss the importance of niche marketing in senior living...
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In this episode, Jerry Vinci discusses how to elevate your senior living brand while attracting quality leads. He emphasizes the importance of authenticity, consistency, emotional connection, and differentiation in building a strong brand. Vinci explains that investing in your brand now is non-negotiable due to the increasing competition in the senior living market. He provides strategies for elevating your brand online, including showcasing real-life testimonials, creating a welcoming website, engaging on social media, and producing educational content. Vinci concludes by highlighting the role of a strong brand in cultivating meaningful relationships and attracting direct inquiries from families.
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In this episode, Jerry Vinci discusses the data-driven revolution in senior living and its impact on marketing, sales, operations, and the resident experience. He emphasizes the importance of data analytics in understanding prospective residents and their families and how it can be used to turn data into strategic assets. Vinci explores the role of data in personalization, lead generation, resident retention, and satisfaction. He also highlights how data can inform operational decisions, enhance sales strategies, and enable predictive analytics for future planning. Vinci concludes by urging senior living providers to embrace data analytics and build a culture of continuous refinement.
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In this episode, Jerry Vinci discusses the importance of direct marketing in senior living and how it helps build trust and foster relationships. He explains the differences between traditional marketing and direct marketing, highlighting the personalized engagement and tailored messaging that direct marketing offers. Jerry provides examples of how direct marketing can be used to connect with different target audiences, including potential residents, adult children/loved ones, caregivers, existing residents, and professional referral sources. He emphasizes the need for educational content, data personalization, transparency, and storytelling in direct marketing strategies. The episode concludes with a call to action to subscribe to the podcast and explore CCR Growth’s expertise in senior living marketing.
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In this episode, Jerry Vinci discusses the looming challenges in the senior housing industry as we approach a potential crisis in available housing. He highlights the current state of construction in the industry, including high costs, labor shortages, and regulatory hurdles hindering faster development. The slow pace of construction is not keeping up with the increasing demand, leading to a potential housing crisis. Vinci explores innovative solutions such as modular construction, repurposing existing buildings, enhancing financial incentives, and streamlining regulatory processes. He also emphasizes the importance of creating lifestyle-centric communities that cater to today's seniors' evolving needs and expectations. Vinci concludes by urging stakeholders to take proactive steps to address...
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In this conversation, Jerry Vinci interviews Christie Freeze, the regional director of Senior Living Sales for SalesMail, about the importance of personalization in senior living marketing. Christie shares her background in the industry and how she transitioned to SalesMail. They discuss the difference between traditional marketing and personalized marketing, emphasizing the need for authentic connections and storytelling. Christie provides examples of successful implementation of personalization strategies, such as using personalized videos to engage leads and increase conversion rates. They also touch on the role of family members in the decision-making process and the importance of education and open dialogue. In this conversation, Christie Freeze, the Regional Director of Sales for SalesMail...
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CCR Growth has built a team of senior living experts who have a deep understanding of digital marketing in the industry. Their expertise goes far beyond short-term trends and instead targets building a long-term strategy for brand consistency, visibility, and connection with prospects and their families in meaningful ways. Such a pleasure to work with!
M. Lorenzi
Sales & Marketing Manager
We have worked with CCR Growth for 8+ years for almost all of our online needs. Besides the increased growth, perhaps the most beneficial is that their team of senior living specialists always provides next-step recommendations and strategic suggestions I depend on to help us stay competitive. CCR Growth always helps match our needs to the best methods to increase our lead gen and ROI.
D. Matthews
Director of Marketing
We appreciate the detailed strategy CCRG developed for us, and their willingness to accommodate the goals and vision we value. The CCR Growth team is very experienced and hardworking, and it’s a great feeling to know we’re in the hands of capable senior living professionals who truly care about our company and our success. We’re very happy with the progress we have made and are excited to see how their work will continue to improve our digital outreach to prospects and industry partners.
P. Nicely
Director of Operations
A pleasure to work with the whole CCR Growth team. Over the last five years they’ve consistently maintained a hands-on, structured way of handling our marketing, communication and sales that gives me peace of mind to know they have a plan, have communicated the goals of the plan, and are actively working to achieve those milestones right along side us. They continue to be super flexible (even as they’ve grown as an agency) and work as an invaluable extension to our community teams.
L. Bagley
Chief Operating Officer
About the From Leads to Leases Podcast
Join CCR Growth CEO Jerry Vinci as he explores the dynamic world of senior living, uncovering insights, trends, and innovations shaping the industry today.Our episodes are easily digestible yet jam-packed with knowledge and insights you can use in your own business. While our primary focus is the senior living industry, the lessons and strategies discussed are universally applicable across business sectors.Tune in as Jerry engages with industry experts in Marketing, Sales, Operations and Strategy, offering thought-provoking conversations and actionable advice. These innovative concepts will challenge conventional thinking and inspire you to make positive changes in your business to transform leads to leases.
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