Case Study: Park View Estates

Case Study: Park View Estates

28-Point Occupancy Surge & 41 New Residents in 6 Months with SGIS Marketing

How CCR Growth Helped Park View Estates Rise from 69 % to 97 % Occupancy — Adding 41 Residents and 319 Qualified Leads in Just Six Months

Brand Snapshot

Community

Park View Estates

Location

Fountain Valley, California

Care Levels

Assisted Living & Memory Care

About the Client

Park View Estates is a resort-style senior living community in Fountain Valley, CA, offering assisted living, memory care, transitional programs, respite stays, and on-site rehabilitation.

With a compassionate care team and a focus on whole-person wellness, the community stands out for its vibrant Blue Zones lifestyle and HOPE BLOOMS™ enrichment programming. Despite these strengths, they needed a stronger digital presence and a more reliable lead pipeline to fill their stunning new residence.

The Challenge

At the start of 2024, Park View Estates’ occupancy sat at 69 %, with 104 occupied units.

The community offered state-of-the-art amenities and top-tier care — but awareness lagged.

Inquiries were sporadic, referral partners were under-leveraged, and the website wasn’t communicating the energy and lifestyle that set Park View Estates apart.

Key Challenges:

  • Inconsistent lead generation and low visibility in local searches
  • Underutilized referral partnerships and limited cross-channel tracking
  • A website that undersold the community’s lifestyle-driven positioning

The leadership team knew they needed a marketing engine that could convert online visibility into tangible move-ins — fast.

The Strategy

CCR Growth deployed its Senior Growth Innovation Suite (SGIS) framework, designed to unify visibility, conversion, and trust into one high-performing ecosystem.

We broke the strategy into three phases:

PHASE 1

Visibility

  • Conducted a full digital audit and rebuilt landing pages optimized for local search.
  • Integrated Blue Zones and HOPE BLOOMS™ messaging throughout site content to connect emotionally with families researching care options.

PHASE 2

Lead Capture

  • Launched Google Ads, social media, and retargeting campaigns targeting seniors and adult children in the Fountain Valley area.
  • Each ad highlighted the community’s restorative lifestyle and compassionate care approach.

PHASE 3

Nurture & Conversion

  • Implemented a modern CRM to capture every inquiry, built automated follow-ups for speed, and strengthened referral partnerships with A Place for Mom, local physicians, and healthcare providers to diversify lead sources.

CCR GROWTH’S SECRET SAUCE

Creative Execution

Our creative refresh reframed Park View Estates as a “resort-style home for better living.”

The new ad campaigns showcased real community photos — bright courtyards, resident art workshops, and inviting dining scenes — all designed to convey warmth and vitality.

Headlines like “Where Care Meets Resort Living” and “Rediscover Comfort, Community, and Connection” replaced sterile copy with language that evoked belonging and aspiration.

The new visuals resonated deeply, driving higher engagement and sparking curiosity among families seeking balance between independence and care.

The Results

(March – July 2025)

Occupancy Rate

IMPACT

97 % (+28 points)

Occupied Units

IMPACT

145 (+41 units)

Total Move-Ins

0

IMPACT

Rapid lease-up

Total Leads

0

IMPACT

Consistent lead flow

Lead Conversion Rate

0 %

IMPACT

Strong close rate

The “Aha” Moment

The breakthrough came when the Blue Zones lifestyle narrative was integrated across every digital channel.

Instead of selling rooms, Park View Estates began sharing a vision of longevity, wellness, and community. Families didn’t just see an assisted living community — they saw a meaningful continuation of life for their loved ones.
This repositioning sparked emotional engagement, transforming passive browsers into active leads and fueling the occupancy climb that followed.

The Synergy Effect

Digital and offline channels began reinforcing each other:

Paid Search

Ignited rapid awareness

SEO & GBP

Sustained growth long after campaigns launched

Referral Outreach

Once under-utilized, became steady contributors to occupancy growth

By month 6, SEO and Google Ads were operating in perfect harmony — delivering consistent, high-intent inquiries while reviews and word-of-mouth reinforced credibility.

The Outcome

Park View Estates surged from 69 % to 97 % occupancy — a 28-point leap — adding 41 new residents and establishing a reliable lead flow of 319 inquiries in just six months.

With a refined digital identity and re-energized referral ecosystem, the community is now positioned for sustainable, long-term growth.

Client Testimonial

“Park View Estates is a beautiful brand-new community next to Fountain Valley Hospital; it feels like resort life with its color scheme and amenities. The staff are caring and knowledgeable.”

— Heather Myers

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